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Something not quite right with your order? Let us know!

We care deeply about what we do, our customers, and your experience with the games and models we make.

If you are contacting us by email, we aim to respond within 5 working days. At certain times of the year we may experience busier periods, but will still respond to every message as soon as we are able to do so.

Important Note: We are committed to providing excellent customer service and treating all enquiries with professionalism and respect. In turn our friendly team have the right to be treated with dignity as they seek to provide assistance, and without being subjected to abusive language or behaviour.